REMOTE MANAGER

A problem-solving business solution. The user-friendly mobile App allows employees to share urgent information with other departments and communicate with the client at any time and place, with no limitations.

MOBILE APP

iOS APP

NATIVE APP

REMOTE MANAGER

MOBILE APP

iOS

NATIVE

THE CLIENT

M Sora d.d.

The leading Slovenian window manufacturer started digitalisation of their business processes.

Issue 1

To improve efficiency, enable instant remote data transfer, and reduce the amount of e-mails, calls, paper and time-consuming paperwork.

Scope

Internal processes: Measurements, installation and customer complaints.

Goals

Control of key business processes and having a fully electronic way of communication with coworkers and customers. User-friendly mobile App for iOS users.

SOLUTION

Window remote manager

All solutions are based on extensive research and identification of real business issues. Improved efficiency, instant data insight, data exchange, less e-mails, calls and paper.

#1

Online forms, digital signatures and e-mail automatisation (automatic communication with customers).

#2

Automatic archiving closed tasks.

#3

All information about the case "on the spot" – measurements, floor plan, photos, customer wishes…

#4

High efficiency based on a user-friendly user experience (UX).

#5

Real-time validation which reduces the chance of mistakes.

#6

Real-time updates in a system that provides for changes in the main company database.

#7

A range of different users with specific user rights (roles) under one umbrella App.

# technologynews

Numbers show that using augmented reality in retail increases sales. 72% of shoppers purchased items they had not planned to purchase because of AR.

RESULTS

Estimated results

Improve response speed in the process of measurements and customer requests and complaints. Instead of 2-3 days, data exchange is immediate.

Increase the amount of successful time delivery by

7%.

Reduce the number of customer complaints based on incorrect flow of information between departments by

10%.

Reduction in the amount of paper used in the process of measurements and assembly by

100%

Reduce the amount of incomplete dispatch by

30%.

ANALYTICS

Get insights

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